Meet the Nominee of the Day (9), Zendesk, Denmark

Company Bio

Zendesk is inspiring the help desk 2.0 movement through a focus on enlightened customer support. By leveraging the benefits of Web-based communications and social media, Zendesk extends good help desk karma to any company looking to offer professional-grade support service with very little effort. For nearly two years, Zendesk has helped companies large and small move their help desk and customer support operations to the Web.

Country

Denmark

Website

http://www.zendesk.com

Snapshot

Meet the founders

Mikkel Asger Svane, founder and CEO
Mikkel’s experience spans a variety of Nordic organizations, where he provided strategic counsel regarding mergers, service management, sales and communications strategy. In 1996 he founded Caput A/S where he served as CEO until 2002 building the business for social Web applications on the BEA WebLogic platform. Nowadays Mikkel is not only the proud CEO of Zendesk, but equally proud father of three.

Alexander Aghassipour, Founder and Chief Product Officer
Alexander heads up product strategy for Zendesk. Prior to co-founding Zendesk, he consulted with global corporations about design, global strategy and recruiting. Previously he co-founded Areneum A/S, the largest danish-owned digital media agency, acting as CEO and CTO for four years. In his spare time, he enjoys solving Zendesk tickets.

Morten Primdahl, Founder and CTO
Morten brings to Zendesk a refined focus on the technical details. He’s involved on all technical levels – all the way from the web pages to the application and onwards to the infrastructure components and database. Prior to co-founding Zendesk, Morten consulted on a number of technology projects, ranging from helping startups establishing a technical platform, to doing heavy duty consulting for online banking systems. In his spare time, he likes to believe he has a spare time.

Jury Motivation

While simple concept, extremely well-executed with strong management. Zendesk is surely going to be an on-demand support software brand name.

— Nikolaj Nyholm

Meet Nikolaj and the rest of the jury here

Our best wishes to Zendesk!