Sime’s ultimate customer excellence summit focuses on the strategies, new skills, content and technologies that make business rock in an increasingly technology driven world.
13:00 Customer Obsession
Ola Ahlvarsson, Co-creator Sime
13:10 Apple inside – Unboxing the Art of Customer Excellence Perfection
Allison Johnson, Marketing Executive, VP Worldwide Marketing Communications, Apple Inc. during Steve Jobs.
13:30 Growth IQ
Tiffani Bova, Global Customer Growth and Innovation Evangelist at Salesforce.com and author of Growth IQ: Get Smarter About the Choices that Will Make of Break Your Business.
14:00 Show Me Yours – Four Strategies for Customer Excellence
Maria Izzo, Automation Lead, iZettle and more…
14:20 User Delight
14:40 Surprise Guest