Venue: Disruption hall

Sime’s ultimate customer excellence summit focuses on the strategies, new skills, content and technologies that make business rock in an increasingly technology driven world.


13:00 Customer Obsession

Ola Ahlvarsson, Co-creator Sime

13:10 Apple inside – Unboxing the Art of Customer Excellence Perfection 

Allison Johnson, Marketing Executive, VP Worldwide Marketing Communications, Apple Inc. during Steve Jobs.

13:30 Growth IQ

Tiffani Bova, Global Customer Growth and Innovation Evangelist at and author of Growth IQ: Get Smarter About the Choices that Will Make of Break Your Business.

14:00 Show Me Yours – Four Strategies for Customer Excellence

Maria Izzo, Automation Lead, iZettle and more…

14:20 User Delight

14:40 Surprise Guest